Ultimate Nutrition App Privacy Policy
Effective: September 19th, 2023
IMPORTANT NOTICE
At BIOptimizers USA Inc. (BIOptimizers), our mission is to help you along your fitness and
wellness journey and we want you to know how we collect and use the data that you
provide to us over the course of that journey. Ultimate Nutrition App is the mobile
application (“Mobile App”) (which we collectively refer to in this Privacy Policy as the
Services”). We encourage you to read this Privacy Policy as well as our terms and
conditions of use (referred to throughout as our Terms”).
BY USING THE SERVICES, YOU CONSENT TO THE COLLECTION, USE AND TRANSFER
OF YOUR PERSONAL DATA FOR PROCESSING IN THE UNITED STATES AS
DESCRIBED IN THIS PRIVACY POLICY.
Ultimate Nutrition App and all associated Services and systems, including registration, is housed
on servers in the United States. If you are located outside of the United States, please be aware
that information we collect (including cookies and device data) will be processed and stored in
the United States, a jurisdiction in which the data protection and privacy laws and principles,
including your data subject rights, may not offer the same level of protection as those in the
country/region where you reside or are a citizen. By using our Services and providing information
to us, you consent to the transfer to and processing of the information in the United States and,
unless otherwise stated in this Privacy Policy, we use this consent as the legal ground for that
data transfer. You may be asked for your explicit consent to this data transfer as part of account
creation.
Please read this Privacy Policy carefully, as your access to and use of the Services signifies that
you have read, understand and agree to all terms within this Privacy Policy. If you do not agree
with any part of this Privacy Policy or our Terms, please do not access or continue to use any of
the Services or otherwise submit your Personal Data (defined below) to us.
Note to Residents of the European Union: In order to comply with the requirements of
the European General Data Protection Regulation (GDPR) for our European consumers
and users, this Privacy Policy outlines the legal bases on which we process your Personal
Data and provides other information required by the GDPR. Further country/region
specific information for our European consumers and users is outlined in the
location-specific disclosures section.
Information About Your Personal Data
This Privacy Policy relates to data about you, your devices, and your interaction with our
Services.
Personal Data is information that can be used to identify you, directly or indirectly,
alone or together with other information. This includes things such as your full name,
email address, phone number, device IDs, certain cookie and network identifiers, and
“Fitness and Wellness Data.
Ultimate Nutrition App collects, uses, discloses and processes Personal Data as outlined in
this Privacy Policy, including to operate and improve the Services and our business; for
advertising and marketing; and to provide you with innovative fitness and wellness
services, as further described in this Privacy Policy.
We may create de-identified or anonymous data from Personal Data by excluding data
components (such as your name, email address, or linkable tracking ID) that makes the
data personally identifiable to you, through obfuscation, or through other means. Our use
of anonymized and de-identified data is not subject to this Privacy Policy.
How We Collect and Use Personal Data
We collect your Personal Data in a number of ways and for various purposes, including:
1. When you register for an account or interact with our Services
We collect Personal Data when you use or interact with our Services, including when you
register for a Ultimate Nutrition App account, or otherwise use the Services (e.g., browse
the content available on the Services), and when you ask us to customize our Services.
This Personal Data may include name, photo, username and password, email address, date
of birth, gender, and general location data.
2. When you input Fitness and Wellness Data within our Services or use our
Services that collect or ingest data from mobile device sensors
“Fitness and Wellness Data includes data you provide related to your dietary habits,
dietary restrictions, fitness activity, fitness goals, lifestyle (e.g., sleeping habits), life events,
fitness goals, height, weight, measurements, fitness level, heart rate, sleep data, BMI,
biometric data, and similar types of data relating to physiological condition, and activity.
We collect this data in order to provide the Services and to tailor features and services to
your interests and goals, including providing meal suggestions, reporting and analytics,
workout suggeestions, and meal planning related services, and product recommendations.
3. When you use or interact with a wearable or other connected devices
Note on Apple HealthKit Data
You can choose to connect and share your information with HealthKit and your HealthKit
information with Ultimate Nutrition App. The information you provide to HealthKit is
then governed by the Apple Terms and Conditions and Privacy Policy. The unique
information you choose to send from HealthKit is not used by Ultimate Nutrition App for
marketing and advertising or transferred by Ultimate Nutrition App to third parties for
marketing and advertising.
Note on Google Fit Data
You can choose to connect and share your information with Google Fit and your Google
Fit information with Ultimate Nutrition App. Ultimate Nutrition App’s use and transfer of
information received from Google APIs to any other app will adhere to Google API
Services User Data Policy, including the Limited Use requirements. The unique
information you choose to send from Google Fit is not used by Ultimate Nutrition App for
marketing and advertising or transferred by Ultimate Nutrition App to third parties for
marketing and advertising.
4. When you communicate with us or sign up for promotional materials
We collect Personal Data when you communicate with us or sign up to receive
promotional materials or information (“Messages”) via email and push notifications.
If you consent to receive Messages, we may use your Personal Data and other information
to communicate with you about the Ultimate Nutrition App Services you have or used; to
notify you of other features.
Please note that regardless of your email settings, we may send you Messages pertaining
to the performance of our Services, such as revision of our Terms or this Privacy Policy or
other formal communications relating to Services you have purchased or use.
We may use your Personal Data to respond to and address your requests for technical
support, questions or complaints about the Services, or any other communication you
initiate. This includes accessing your account to address technical support requests.
5. When we leverage and/or collect device IDs, Location, data from the
environment, and other tracking technologies
We may collect certain Personal Data using technologies such as device IDs and IP
addresses. Our Personal Information section contains more information and options to
control or opt-out of certain data collection or uses.
6. When we aggregate or centralize data
We aggregate and centralize Personal Data and Fitness and Wellness Data for purposes
of analytics, innovation, and to provide enhanced services to our customers and
end-users.
7. When you ask us to customize our Services
We use photos, videos, or other data you provide to us to customize our Services.
8. When we comply with Legal Requirements or Obligations, Law Enforcement,
and for Public Safety Purposes (location-specific disclosures may apply)
We may use Personal Data in order to comply with laws, regulations, court orders, or
other legal obligations or to assist in an investigation, to protect and defend our rights and
property, or the rights or safety of third parties, to enforce our Terms, this Privacy Policy,
or agreements with third parties, or for crime-prevention purposes.
How We Disclose Personal Data
We may disclose your Personal Data for the purposes as described in the prior section of
this Privacy Policy, in the Location-Specific Disclosures section, and in the following ways:
1. Operation and Improvement of Services and User Experience
Internally to relevant departments within Ultimate Nutrition App and BIOptimizers, in
order to provide and improve Services.
2. To Service Providers and Vendors
Notice for Apple Users
For Apple users, our iOS mobile app shares personal data with third parties as described in
this Privacy Policy. We take measures to ensure such third parties provide privacy
protections identical to or equal to those required under this Privacy Policy and apple’s
developer guidelines.
3. For Certain Analytics and Improvement
With certain companies for purposes of analytics and improvement of the Services.
4. For Legal Compliance, Law Enforcement, and Public Safety Purposes
(location-specific disclosures may apply)
With law enforcement, government or regulatory bodies, lawful authorities, or other
authorized third parties in order to comply with laws, regulations, court orders, or other
legal obligations or to assist in an investigation, to protect and defend our rights and
property, or the rights or safety of third parties, to enforce our Terms of Use, this Privacy
Policy, or agreements with third parties, or for crime-prevention purposes.
5. In the event of an actual or contemplated sale. (location-specific disclosures
may apply)
With prospective or actual purchasers, investors, or successor entities in connection with
a contemplated reorganization or an actual reorganization of our business, in connection
with financing, a sale, or other transaction involving the disposal of all or part of our
business or assets, including for the purpose of permitting the due diligence required to
decide whether to proceed with a transaction, pursuant to assurances of sufficient data
handling practices and safeguards.
Residents of the european economic area. Our disclosure is limited to situations where we
are permitted to do so under applicable European and national data protection laws and
regulations.
Legal Basis for Processing
This section addresses the legal basis for processing your data if you reside outside the
United States (within the United States, you typically provide consent when you receive
notice of this Privacy Policy in a website link or mobile app). Some processing is addressed
in multiple sections because more than one legal basis may apply depending on the
circumstances or service.
For the purposes of applicable data protection laws, BIOptimizers USA, Inc. is the
controller of the Personal Data you provide to us (“Data Controller”). As a Data
Controller, we process the Personal Data we maintain about you in accordance with this
Privacy Policy. If you have any questions or concerns regarding the processing of your
Personal Data, or if you have questions regarding this Privacy Policy, please see our
location-specific disclosures for appropriate contact information.
Note for Residents of the European Union: For more information on the Legal Basis for
processing see the EEA location-specific disclosures.
We collect and process your Personal Data for a variety of purposes outlined in this
Privacy Policy. In certain cases, separate consent is not required, including:
1. For the Performance of a Contract
To perform our contractual obligations to you in connection with the Services, including
but not limited to account registration, contacting you in relation to any issues with the
Services, when you ask us to customize our Services, or to aggregate and centralize data
for the performance of the Services.
2. To Meet Legal Obligations
To comply with laws, regulations, court orders, or other legal obligations or to assist in an
investigation.
3. For Legitimate Interests
To operate our business and provide the Services, other than in performing our
contractual obligations to you for Ultimate Nutrition App’s “legitimate interests” for the
purposes of applicable law - except where overridden by the interests or fundamental
rights and freedoms that require protection of Personal Data.
For example, the following areas include processing covered by Legitimate Interests,
subject to applicable law:
Communication. To communicate with you regarding the Services, including to
provide you important notices regarding changes to our terms and also to address
your requests, inquiries, and complaints. We may send strictly necessary
communications, including emails, even if you have opted out of receiving other
Ultimate Nutrition App emails or communications. These types of communications
do not require consent. We also process your Personal Data for our legitimate
interests when you communicate with us, including when you sign up for
promotional materials and we have not asked you for your consent in that regard.
Respond to Your Requests. To respond to your requests for technical support,
online services, product information or to any other communication you initiate.
This includes accessing your account to address technical support requests.
Surveys. To send you surveys in connection with our Services.
Compliance with Law and Public Safety. To assist in the investigation of suspected
illegal or wrongful activity, including sharing information with other entities for
fraud, loss, and crime prevention purposes. To protect and defend our rights and
property, or the rights or safety of third parties.
Improvement and Development. To develop, provide, enhance, and improve our
Services and your experience, including to enable you to use the full range of our
Services (e.g., when we collect, use, or otherwise leverage device IDs, general
location data, data from the environment, and other tracking technologies; when
we aggregate and centralize data). For internal purposes related to certain
research, analytics, innovation, testing, monitoring, risk management, and
administrative purposes.
Enforcing Terms and Notice. To enforce our Terms or this Privacy Policy.
Merger or Acquisition. (location-specific disclosures may apply). To support a
contemplated reorganization or an actual reorganization of our business, in
connection with financing, a sale, or other transaction involving the disposal of all
or part of our business or assets, including for the purpose of permitting the due
diligence required to decide whether to proceed with a transaction.
Consent as a Basis for Processing
In some cases, we will ask for your consent to process your Personal Data. You may
indicate your consent in a number of ways, including, as permitted by law, ticking a box (or
equivalent action) to indicate your consent when (i) providing us with your Personal Data
through our Services or a form (ii) registering or creating an account with us. Due to
different countries’ laws governing consent for the collection and use of Personal Data,
the requirements for consent will differ across regions. We may request your consent for
a number of activities including:
1. Ultimate Nutrition App or BIOptimizers Marketing and Communication
We may ask for your consent to contact you by email or push notifications about other
offers or services that we think may be of interest to you.
2. Collecting Mobile Device IDs
When you use our Mobile App we may ask for your consent to collect these (this consent
may be captured at the operating system level). To change your consent status for this
data, please go to the preferences of the Mobile App. If you choose not to provide this
information, certain Services features may be unavailable or not function properly.
3. Processing Sensitive Personal Data
We may request your consent to process sensitive Personal Data. The Ultimate Nutrition
App may require this data to provide the Services included. If you choose not to provide
sensitive Personal Data (for example, specific kinds of Fitness and Wellness Data), certain
features or Services may be unavailable or not function properly.
4. Transfer of Data
We transfer data to the United States and to other countries/regions for processing. We
may request your consent for this transfer or the transfer, in other cases, may be justified
by a legal basis other than consent.
5. Automated Processing
We may use some automated processing to provide our Services and to make
recommendations in the context of specific services. This processing is strictly necessary
for providing certain Services (and, in some cases, is the service itself) and is not covered
by consent. Other automated processing is not significant either due to the nature of the
data or the decisions being made or recommended, and so consent is not required.
However, for automated processing that is significant and related to sensitive Personal
Data, we will first seek your consent.
Managing Preferences and Withdrawing Consent
You may at any time withdraw your consent with future effect and without affecting the
lawfulness of processing of your Personal Data based on the consent you provided before
you withdrew it, and exercise other controls regarding website and online data collection,
and app preferences. Collection and use of Personal Data may be required for the Services
to work.
We provide you several ways to manage your preferences:
IP Address Use
An IP address refers to an identifier assigned by a network to a computer, mobile device,
Internet of Things (IoT) device, or routing device. IP addresses, for purposes of this
Privacy Policy, include “public” IP addresses, such as the IP address for a home router that
is visible to the Internet, as well as “local” IP addresses, which are IP addresses assigned to
computers and mobile devices “behind” a router (such as a home router). Our advertising
and analytics partners may use IP addresses to group or correlate devices for purposes of
analytics, security and anti-fraud purposes, interest-based advertising, ad targeting, ad
attribution, and limiting ad frequency.
You can choose not to have IP address used for purposes of advertising or analytics by
using the cookie controls for Advertising Cookies, and “Performance/Analytics, above.
Mobile Device Advertising IDs, Location, Sensor Data, and In-Range Device Data
Use
Our Services may transmit Device IDs, general location data, and data from sensors to us
and our partners, including our advertising partners.
Device IDs include IDs associated with your mobile device carrier such as IMEI,
MEID, IMSI; platform-specific IDs such as Android ID, Google AID, and Apple’s
IDFA; and IDs that are part of your device hardware, such as WiFi MAC address,
and serial number. Exactly which Device IDs are transmitted can depend on your
mobile device platform and the version of your operating system.
General Location Data. Our Services may transmit general location data. General
location data may be obtained from GPS services, cell tower triangulation, or
known location of nearby WiFi access points.
Sensor and In-Range Device Data. Our apps and Services may also collect Device IDs
and network addresses (including IP addresses, MAC addresses, and SSIDs) from
other, in-range or networked devices and WiFi Access Points.
How We Use Mobile Device Data. We may use Device IDs, coarse location and
general location data, and data from sensors, including the local network, (together
with app usage data and Fitness and Wellness Data) for strictly necessary
purposes; improving our apps and analytics; personalization and preferences; and
cross-app, cross-device, interest-based advertising.
Change Consent Settings for Communication Preferences
Consent for Email Communication: After signing up for email communications, you can
choose to unsubscribe using the unsubscribe link in any commercial email we send. Please
note that if you unsubscribe from “all emails” this means all emails other than strictly
necessary emails. You will still receive email communications from us if they are strictly
necessary to provide the Services or to confirm or validate a transaction, recover
accounts, etc.
Mobile Push Notifications: You can manage the type of push notifications you receive
from Ultimate Nutrition App by modifying the settings within your device settings. You
may set your mobile device settings to not allow push notifications from us.
Transfers of Your Personal Data to Other Countries
The Personal Data Ultimate Nutrition App processes, and all associated Services and
systems, including registration, is housed on servers in the United States. If you are
located outside of the United States, please be aware that Personal Data we collect will be
processed and stored in the United States (the data protection and privacy laws in the
United States may offer a lower level of protections than in your country/region).
By using our Services and submitting your Personal Data, you agree to the transfer,
storage, and/or processing of your Personal Data in the United States. Where and as
required, we will seek your explicit consent as outlined in this Privacy Policy.
Data Retention
We will retain your Personal Data for as long as you maintain an account or as otherwise
necessary to provide you the Services. We will also retain your Personal Data as necessary
to comply with our legal obligations, resolve disputes, and enforce our agreements.
Where we no longer need to process your Personal Data for the purposes set out in this
Privacy Policy, we will delete your Personal Data from our systems.
Where permissible, we will also delete your Personal Data upon your direction to delete
your account. You can make a deletion request by contacting our support team.
If you have further questions about our data retention practices or would like to make a
deletion request, please contact us through our support team.
Security
We implement technical and organizational safeguards to protect against unauthorized or
unlawful processing of Personal Data and against accidental or unlawful destruction, loss,
alteration, unauthorized disclosure of, or access to Personal Data. Please be advised,
however, that we cannot fully eliminate security risks associated with the storage and
transmission of Personal Data.
Links to Other Websites. Please note that this Privacy Policy does not apply to the
practices of companies that we do not own or control or to people that we do not employ
or manage. Our Services may provide a link or otherwise provide access to Third Party
Sites. We provide these links merely for your convenience. We have no control over, do
not review, and are not responsible for Third Party Sites, their content, or any goods or
services available through the Third Party Sites. Our Privacy Policy does not apply to
Third Party Sites, and any data you provide to Third Party Sites, you provide at your own
risk. We encourage you to review the privacy policies of any Third Party Sites with that
you interact with.
Children
We do not knowingly collect Personal Data online from individuals under 18. If you
become aware that a child has provided us with Personal Data without parental consent,
please contact us through our support team. If we become aware that an individual under
18 has provided us with Personal Data without parental consent, we will take steps to
remove the data and cancel that individual’s account.
How to Contact Us
If you have any questions, comments, or concerns about how we handle your Personal
Data, then you may contact us through our support team or write to us at:
BIOptimizers USA Inc.
5470 Kietzke Lane, Suite 300
Reno, NV 89511
You can also go to our location-specific disclosures to find a contact for the Data
Protection Officer in your region, if applicable.
Location-Specific Disclosures
Residents of Argentina
You have the right to access your Personal Data, at intervals no shorter than six months
entirely free of charge (unless there is proof of a legitimate interest in access in shorter
periods, as established in Section 14, Sub-section 3 of Act No. 25,326).
We encourage you to contact us directly and allow us to work with you to address your
concerns. Nevertheless, you have the right to lodge a complaint to the Agency of Access to
Public Information, in its function of controlling agency responsible for enforcing Act No.
25,326.
Residents of Australia
Ultimate Nutrition App takes steps to keep your Personal Data accurate and up to date. If
you reside in Australia, you may request access to or correction of the Personal Data that
we have collected about you. To access your Personal Data, please contact us through our
support team or at the address listed above. We may charge for this service and will
respond to reasonable requests as soon as practicable, and in any event, within the time
limits prescribed by law.
If you have any complaints regarding how we handle your Personal Data, please contact
our support team or write to us at the address above with a detailed description of the
complaint. UA responds to complaints as soon as practicable, and in any event, within the
time limits prescribed by law.
Residents of Brazil
Legal Basis for Processing
We may rely on consent and/or another valid legal bases to process your Personal Data.
Such legal bases may include: the legitimate interest of the controller or third parties; for
compliance with a legal or regulatory obligation by the data controller; for the execution
of a contract; for regular exercise of rights in court, administrative or arbitration
proceedings.
How to Exercise Your Rights
Ultimate Nutrition App takes steps to keep your Personal Data accurate and up to date. If
you reside in Brazil, according to the LGPD, you have certain rights to the Personal Data
that we have collected about you. To exercise your rights to your Personal Data, at any
time, please contact us through our support team or at the address listed above. Your
request will be fulfilled at no cost, and we will respond to reasonable requests as soon as
practicable, and in any event, within the time limits prescribed by law.
You have the following rights:
Right to confirmation of the existence of the Processing of Personal Data: You
have the right to ask us for confirmation on whether we are processing your
Personal Data.
Right of access to your Personal Data: You have the right to request access to the
Personal Data and related information on that processing (e.g., the purposes of the
processing, or the categories of Personal Data involved) subject to commercial and
industrial secrecy.
Right to correction of incomplete, inaccurate or out-of-date data: You have the
right to have your Personal Data corrected, as permitted by law.
Right to anonymization, blocking or deletion of unnecessary or excessive data or
data processed unlawfully. Anonymization refers to the use of reasonable and
available technical means at the time of the processing, whereby the data loses the
possibility of direct or indirect association with you.
Right to data portability: You have the right to receive the Personal Data that you
have provided to us, in a structured, commonly used and machine-readable format,
and you have the right to transmit that information to another controller, including
to have it transmitted directly, where technically feasible, except for the data that
has already been anonymized by us.
Right to erasure: You have the right to ask us to delete your Personal Data, as
permitted by law. This right may be exercised when you withdraw your consent on
which processing is based. Note that we may retain a limited amount of data for a
period of time - including, in situations that the storage of the information is
authorized by law and or required by law.
Right to information about public and private entities with which Ultimate
Nutrition App has shared data through communication, dissemination,
international transfer, interconnection of personal data or shared processing of
banks of personal data by them.
Right to information about the possibility of denying consent and the
consequences of such denial;
Right to withdraw consent: You have the right to withdraw your consent to our
processing of your Personal Data, as permitted by law, and where the basis for
processing was based on your consent.
Right to object: When the legal basis for processing your data is anything other
than consent, you can object to the processing when it is not in compliance with the
law.
Right to review automated processing decisions: You have the right to review
decisions taken solely on the bases of automated processing of personal data that
affects your interests. This includes decisions intended to define your personal,
professional, consumer or credit profile.
Changes to this Privacy Policy.
In order to enhance our Services it might be necessary to change this Privacy Policy from
time to time. We therefore reserve the right to modify this Privacy Policy in accordance
with the applicable data protection laws. Please visit our Website from time to time for
information on updates to this Privacy Policy.
How to Contact Us.
If you have any questions, comments, concerns or need to exercise your rights, you may
contact us through our support team.
Residents of China Mainland
How To Contact Us
If you have any questions, comments, or concerns about how we handle your Personal
Data, please contact our support team, or write or call us at:
BIOptimizers USA Inc.
5470 Kietzke Lane, Suite 300
Reno, NV 89511
Data Transfer
Principally, Personal Data collected in China Mainland will be stored within China
Mainland. However, we provide Services through resources and servers located globally
(including the United States), which means your Personal Data may be transferred to or
accessed within another country/region outside of China Mainland. The data protection
and privacy laws and principles in those countries/regions may not offer the same level of
protection as those in China Mainland. Under those circumstances, Ultimate Nutrition
App will continue to protect your Personal Data in a manner consistent with what is
expected under laws of China Mainland (e.g., we will obtain your consent to transfer your
Personal Data, or de-identify the Personal Data before transfer).
Withholding Information
You may choose not to provide Ultimate Nutrition App with your Personal Data. However,
if you choose not to provide your Personal Data, you may not be able to enjoy the full
range of Services.
Residents of Colombia
How to Exercise Your Rights
Ultimate Nutrition App takes steps to keep your Personal Data accurate and up to date.
You have certain rights to the Personal Data that we have collected about you. To exercise
your rights to your Personal Data, please contact us through our support team or at the
address listed below. We will respond to reasonable requests as soon as practicable, and
in any event, within the time limits prescribed by law.
Right to access your Personal Data: You have the right to access, free of charge,
your Personal Data being processed by us.
Right to know, update, and rectify your Personal Data: You have the right to
correct your Personal Data, as permitted by law.
Right to request proof of your consent: You have the right to request proof of the
consent granted to us for the processing of your Personal Data, where consent was
required to process the information.
Right to withdraw your consent or to request the suppression of your Personal
Data: You have the right to withdraw your consent or request that we suppress
your Personal Data, as permitted by law.
Right to file complaints: You have the right to file complaints before the
Superintendence of Industry and Trade for any kind of infringement to privacy
laws.
Additional Use of Personal Data
Additional use of your Personal Data that is not described in this Privacy Policy will only
take place as required by statute or when we have obtained your prior, explicit and
informed consent.
How to Contact Us or Our Privacy Office
If you have any questions, comments, or concerns about how we handle your Personal
Data, then you may contact us through our support team or write to us at:
BIOptimizers USA Inc.
5470 Kietzke Lane, Suite 300
Reno, NV 89511
Residents of the European Economic Area and the United Kingdom
If You Elect Not to Provide Personal Data
You may choose not to provide Ultimate Nutrition App with your Personal Data. However,
if you choose not to provide your Personal Data, you may not be able to enjoy the full
range of Services.
How to Exercise Your Rights
Ultimate Nutrition App takes steps to keep your Personal Data accurate and up to date. If
you reside in the European Economic Area, you have certain rights to the Personal Data
that we have collected about you. To exercise your rights to your Personal Data, please
contact us through our support team or at:
BIOptimizers USA Inc.
5470 Kietzke Lane, Suite 300
Reno, NV 89511
Subject to applicable law and in exceptional circumstances only, we may charge for this
service and we will respond to reasonable requests as soon as practicable, and in any
event, within the time limits prescribed by law.
You have the following rights:
Right of access to your Personal Data (Art. 15 GDPR): You have the right to ask us
for confirmation on whether we are processing your Personal Data, and access to
the Personal Data and related information on that processing (e.g., the purposes of
the processing, or the categories of Personal Data involved).
Right to correction (Art. 16 GDPR): You have the right to have your Personal Data
corrected if it is inaccurate and to have incomplete Personal Data about you
completed, as permitted by law.
Right to erasure (Art. 17 GDPR): You have the right to ask us to delete your
Personal Data, as permitted by law. This right may be exercised among other
things: (i) when your Personal Data is no longer necessary for the purposes for
which it was collected or otherwise processed; (ii) when you withdraw consent on
which processing is based according to Art. 6 (1) (a) or Art. 9 (2) (a) GDPR and
where there is no other legal ground for processing; (iii) when you object to
processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate
grounds for the processing, or when you object to the processing pursuant to Art.
21 (2) GDPR; or (iv) when your Personal Data has been unlawfully processed.
Right to restriction of processing (Art. 18 GDPR): You have the right to request
the limiting of our processing under limited circumstances, including: (i) when the
accuracy of your Personal Data is contested; (ii) when the processing is unlawful
and you oppose the erasure of your Personal Data and request the restriction of
the use of your Personal Data instead; or (iii) when you have objected to processing
pursuant to Art. 21 (1) GDPR pending the verification whether the legitimate
grounds of Ultimate Nutrition App override your grounds.
Right to data portability (Art. 20 GDPR): You have the right to receive the
Personal Data that you have provided to us, in a structured, commonly used and
machine-readable format, and you have the right to transmit that information to
another controller, including to have it transmitted directly, where technically
feasible and as permitted by law.
Right to object (art.21 GDPR): You have the right to object to our processing of
your Personal Data, as permitted by law. This right is limited to processing based on
Art. 6 (1) (e) or (f) GDPR, and includes profiling based on those provisions. After
which, we will no longer process your Personal Data unless we can demonstrate
compelling legitimate grounds for the processing that override your interests,
rights and freedoms or for the establishment, exercise or defense of legal claims.
Furthermore, you have the right to object at any time to processing of Personal
Data for direct marketing purposes.
How we may disclose your Personal Data
The GDPR and national laws of European Union member states implementing the GDPR
permit the sharing of Personal Data relating to users who are residents of the European
Economic Area with third parties only under certain circumstances. If you reside in the
European Economic Area, we will only share your Personal Data as described in our
Privacy Policy under the heading “How We Disclose Personal Data if we are permitted to
do so under applicable European and national data protection laws and regulations.
Health Data
Some Fitness and Wellness Data that we collect may be considered personal health data
under the GDPR as interpreted by the European data protection supervisory authorities if
recorded over a longer period of time. We process this type of data to provide you with
additional information that you can incorporate into your evaluation of your progress
toward your fitness and wellness objectives; it should not, however, be considered
professional medical advice and is not intended to be used for diagnostic purposes.
Transfers of Your Personal Data to Other Countries
The Personal Data Ultimate Nutrition App processes, and all associated Services and
systems, including registration, are housed on servers in the United States. If you are
located outside of the United States, please be aware that Personal Data we collect will be
processed and stored in the United States (the data protection and privacy laws in the
United States may offer a lower level of protections than in your country/region).
In order to use our Services, we may require you to agree to the transfer, storage, and/or
processing of your Personal Data in the United States. In other situations where Personal
Data is transferred outside of the European Economic Area (the EEA) or the United
Kingdom, Ultimate Nutrition App leverages other mechanisms for international data
transfer including the European Commission-approved standard contractual clauses and
consent. You have the right to request a copy of the applicable measure or further
information by contacting us through our support team or at:
BIOptimizers USA Inc.
5470 Kietzke Lane, Suite 300
Reno, NV 89511
Legal Basis for Processing Under the GDPR
In this section we provide information on the legal basis for our processing of your
Personal Data as required by Art. 13 and 14 of the GDPR:
When you register for an account or interact with our Services, such processing is
necessary for the performance of our Services, Art. 6 (1) (b) GDPR.
When you input Fitness and Wellness Data within our Services: For sensitive data
(including health data and biometric data) as defined in the GDPR, we process such
data on the basis of your prior consent, Art. 9(2)(a) GDPR.
When you use or interact with a wearable or other connected device.
For sensitive data (including health data and biometric data) as defined in
the GDPR, we process such data on the basis of your prior consent, Art.
9(2)(a) GDPR.
For non-sensitive Personal Data which we need in order to perform the
Services, such processing is necessary for the performance of our Services,
Art. 6 (1) (b) GDPR.
With regard to other non-sensitive Personal Data, we process such data on
the basis of our legitimate interest, Art. 6 (1) (f) GDPR, and our legitimate
interest is to enhance our Services.
For sensitive data (including health data and biometric data) as
defined in the GDPR, we process such data on the basis of your prior
consent, Art. 9(2)(a) GDPR.
For non-sensitive Personal Data which we need in order to perform
the Services, such processing is necessary for the performance of our
Services, Art. 6 (1) (b) GDPR.
With regard to other non-sensitive Personal Data, we process such
data on the basis of our legitimate interest, Art. 6 (1) (f) GDPR, and
our legitimate interest is to enhance our Services.
When you communicate with us or sign up for promotional materials, we process
your Personal Data on the basis of our legitimate interest, Art. 6 (1) (f) GDPR, and
our legitimate interest is to provide you with our promotional messages. Where we
are required under applicable local law to obtain your consent for sending you
marketing information, the legal basis is your consent, Art. 6(1)(a) GDPR.
When you participate in special activities, offers, or programs.
For sensitive data (health data) (including health data or biometric data) as
defined in the GDPR, we process such data on the basis of your prior
consent, Art. 9(2)(a) GDPR.
For non-sensitive Personal Data, we process such data on the basis of our
legitimate interest, Art. 6 (1) (f) GDPR, and our legitimate interest is to
provide you with our promotional messages or to allow you to participate in
our special activities, offers or programs or obtain prior consent, Art. 6 (1)
(a) GDPR, if required by applicable law.
When you engage with our online communities or advertising and we
actively collect your Personal Data in this context, we process such
data on the basis of our legitimate interest, Art. 6 (1) (f) GDPR, and
our legitimate interest is to provide you with our promotional
messages.
When you access third party products and services and we obtain
Personal Data about you from such third party sources:
For Personal Data that we need in order to perform the
Services (e.g., if you pay for third party products through our
Services), such processing is necessary for the performance of
our Services, Art. 6 (1) (b) GDPR.
With regard to other Personal Data, we process such data on
the basis of our legitimate interest, Art. 6 (1) (f) GDPR, and our
legitimate interest is to enhance your experience and to
improve our Services.
When you connect with us through social media:
Where we collect your consent in such case, for instance for
marketing purposes, we process your Personal Data on the
basis of your prior consent, Art. 6 (1) (a) GDPR.
Where we do not collect your consent in such case, we
process your Personal Data on the basis of our legitimate
interest, Art. 6 (1) (f) GDPR, and our legitimate interest is
providing you with better Services and to enable you to use
the full range of our Services (Art. 6 (1) (f) GDPR).
When we collect data from third parties or publicly-available
sources:
For Personal Data which we need in order to perform the
Services (e.g., for email verification purposes), such processing
is necessary for the performance of our Services, Art. 6 (1) (b)
GDPR.
With regard to other Personal Data, we process your
Personal Data on the basis of our legitimate interest, Art. 6 (1)
(f) GDPR, and our legitimate interest is providing you with
better Services and to enable you to use our Services more
efficiently.
When we leverage and/or collect cookies, device IDs, data from the
environment, and other tracking technologies, we process your
Personal Data on the basis of your consent, Art. 6 (1) (a) GDPR, and
based on our legitimate interest, Art. 6 (1) (f) GDPR, to the extent
permitted by applicable law.
When we use coarse location and data from sensors, we process such
data for strictly necessary purposes in order to perform our Services,
Art. 6 (1) (b) GDPR); and for our legitimate interest in marketing and
improving our Services, Art. 6 (1) (f) GDPR).
When we aggregate or centralize data, such processing is either
necessary for the performance of our Services, Art. 6 (1) (b) GDPR, or
we process such data on the basis of our legitimate interest, Art. 6 (1)
(f) GDPR, and our legitimate interest is to provide you with better or
customized Services and marketing.
When you sign up for our Services that consist of social sharing and
communication with others (including linking you to friends across
platforms):
Where we collect your consent in such case, we process your
Personal Data on the basis of your prior consent, Art. 6 (1) (a)
GDPR.
Where we do not collect your consent in such case, such
processing is necessary for the performance of our Services,
Art. 6 (1) (b) GDPR.
When you share content or achievements, or invite friends to use the
Services:
Where we collect your consent in such case, we process your
Personal Data on the basis of your prior consent, Art. 6 (1) (a)
GDPR.
Where we do not collect your consent in such case, such
processing is necessary for the performance of our Services,
Art. 6 (1) (b) GDPR.
When we provide you geographically relevant Services, offers, or
advertising:
Where we collect your consent in such case, we process your
Personal Data on the basis of your prior consent, Art. 6 (1) (a)
GDPR.
Where we do not collect your consent in such case, for such
Personal Data that we need in order to perform the Services,
such processing is necessary for the performance of our
Services, Art. 6 (1) (b) GDPR.
Where we do not collect your consent in such case and
where we do not need such data in order to perform the
Services, we process such data for our legitimate interest in
offering you marketing and improving our Services, Art. 6 (1)
(f) GDPR).
When you ask us to customize our Services:
Where we collect your consent in such case, we process your
Personal Data on the basis of your prior consent, Art. 6 (1) (a)
GDPR.
Where we do not collect your consent in such case, such
processing is necessary for the performance of our Services,
Art. 6 (1) (b) GDPR.
When we disclose Personal Data to our affiliates and partners, and to
our service providers and vendors:
Where we collect your consent in such case, we process your
Personal Data on the basis of your prior consent, Art. 6 (1) (a)
GDPR.
Where we do not collect your consent in such case, such
processing is necessary for the performance of our Services,
Art. 6 (1) (b) GDPR, or we process such data on the basis of our
legitimate interest, Art. 6 (1) (f) GDPR, and our legitimate
interest is to provide you with better Services and marketing.
When we process or share Personal Data in the event of an actual or
contemplated sale, we process such data for our legitimate interest
in offering, maintaining, providing, and improving our Services, Art. 6
(1) (f) GDPR).
When we conduct analytics, we process your Personal Data on the
basis of our legitimate interest, Art. 6 (1) (f) GDPR, and our legitimate
interest is to enhance your experience and to develop and improve
our Services.
When we investigate suspected illegal or wrongful activity, we
process your Personal Data on the basis of our legitimate interest,
Art. 6 (1) (f) GDPR, and our legitimate interest is to ensure
compliance with legal requirements and law enforcement requests
and for public safety purposes.
Right to Lodge a Complaint Before the Data Protection Authority
We encourage you to contact us directly and allow us to work with you to address your
concerns. Nevertheless, you have the right to lodge a complaint with a competent data
protection supervisory authority, in particular in the EU Member State where you reside,
work or the place of the alleged infringement. You have the right to do so if you consider
that the processing of Personal Data relating to you infringes applicable data protection
laws.
Changes to this Privacy Policy
In order to enhance our Services it might be necessary to change this Privacy Policy from
time to time. We therefore reserve the right to modify this Privacy Policy in accordance
with the applicable data protection laws. Please visit our Website from time to time for
information on updates to this Privacy Policy.
How to Contact Us or Our Privacy Office
Ultimate Nutrition App, Inc. is the data controller responsible for the processing of your
Personal Data in connection with the Services. In case of questions about the processing
of your Personal Data please contact our support team or at:
BIOptimizers USA Inc.
5470 Kietzke Lane, Suite 300
Reno, NV 89511
Residents of Hong Kong, SAR of China
Ultimate Nutrition App takes steps to keep your Personal Data accurate and up to
date. If you reside in Hong Kong, you may request access to or correction of the
Personal Data that we have collected about you. To access your Personal Data,
please contact us through our support team or at the address listed above. We may
charge for this service and will respond to reasonable requests as soon as
practicable, and in any event, within the time limits prescribed by law.
Your Consent for Use or Sharing of Personal Data for Marketing Purposes. You
may choose not to provide Ultimate Nutrition App with your Personal Data.
However, if you choose not to provide your Personal Data, you may not be able to
enjoy the full range of Services.
How to Indicate Your Consent and Opt-Out. You may indicate your consent in a
number of ways, including: (i) ticking a box to indicate your consent when providing
us with your Personal Data through our Services or a form (including enrolling in
Promotions); or ticking a box to indicate your consent when registering with us or
creating an account with us.
Residents of Indonesia, Malaysia, Philippines, Thailand and Singapore
Ultimate Nutrition App takes steps to keep your Personal Data accurate and up to date. If
you reside in Indonesia, Malaysia, Philippines, Thailand or Singapore, you may request
access to, and modification, opposition, and deletion of the Personal Data that we have
collected about you. To access your Personal Data, please contact us through our support
team. Subject to applicable law, we may charge for this service and will respond to
reasonable requests as soon as practicable, and in any event, within the time limits
prescribed by law.
Residents of Japan
Operator of Japan Websites
Ultimate Nutrition App operates the Service, and collects, uses and shares your Personal
Data as outlined in this Privacy Policy.
How Ultimate Nutrition App Uses Personal Data
Ultimate Nutrition App may use your Personal Data to communicate with you about the
Services you have purchased.
Ultimate Nutrition App will use the Personal Data you provide at registration for the
following purposes:
1. Communicating with you about the use of the Services.
2. Communicating with you about activities related to the Services.
3. Providing you with updates on new uses of your Personal Data.
4. Providing registration support.
5. Providing e-mail support.
6. Creating statistical and analytic information.
7. Other inevitably necessary communications to you.
8. Leveraging and/or collect cookies, device IDs, Location, data from the environment,
and other tracking technologies.
9. Complying with Legal Requirements or Obligations, Law Enforcement, and for
Public Safety Purposes.
You may provide your consent through the methods described in the next section.
Consent for Use and/or Sharing of Personal Data
If you reside in Japan, by using the Services you consent to the collection, use and transfer
of your Personal Data with Ultimate Nutrition App as outlined in this Privacy Policy.
Further, Personal Data collected will be shared as outlined in this Privacy Policy.
You may choose not to provide Ultimate Nutrition App with your Personal Data. However,
if you choose not to provide your Personal Data, you may not be able to enjoy the full
range of Services.
How to indicate your consent and opt-out
You may indicate your consent in a number of ways, including: (i) ticking a box to indicate
your consent when providing Ultimate Nutrition App with your Personal Data through the
Services or a form; (ii) or ticking a box to indicate your consent when registering or
creating an account with Ultimate Nutrition App.
How to Contact Us
If you have any questions, comments, or concerns about how we handle your Personal
Data, then you may contact us through our support team, write to us or call us at:
BIOptimizers USA Inc.
5470 Kietzke Lane, Suite 300
Reno, NV 89511
Residents of Mexico
By using the Services, you consent to the collection, use and transfer of your Personal
Data (including sensitive personal data pursuant to Mexican law) for processing in the
United States as described in this policy.
Access Requests
Ultimate Nutrition App takes steps to keep your Personal Data accurate and up to date. If
you reside in Mexico, you may request access to, modification, cancelation or opposition
of the Personal Data that we have collected about you. To access your Personal Data,
please contact us through our support team or at the address listed above. We may charge
for this access service pursuant to applicable law and will respond to reasonable requests
as soon as practicable, and in any event, within the time limits prescribed by law.
Residents of New Zealand
Ultimate Nutrition App takes steps to keep your Personal Data accurate and up to date. If
you reside in New Zealand, you may request access to or correction of the Personal Data
that we have collected about you. To access your Personal Data, please contact us through
our support team or at the address listed above. We may charge for this service and will
respond to reasonable requests as soon as practicable, and in any event, within the time
limits prescribed by law.
Residents of South Korea
Ultimate Nutrition App Personal Data Items Collected
Mandatory: Email Address, Account Password, Gender, Date of Birth, postal code, IP
address.
Access Requests
Ultimate Nutrition App takes steps to keep your Personal Data accurate and up to date. If
you reside in South Korea, you may request access to, and modification, opposition and
deletion of the Personal Data that we have collected about you. To access your Personal
Data, please contact us through our support team or at the address listed below. Subject
to applicable law, we may charge for this service and will respond to reasonable requests
as soon as practicable, and in any event, within the time limits prescribed by law.
Data Retention and Destruction
Under applicable Korean law, your Personal Data must be retained for the following
periods:
Records regarding contracts or the cancellation of contracts, and records on
payment and provision of goods:
Reason of retention: Act on Consumer Protection in Electronic Commerce
Transactions, etc.
Retention period: five years
Records on customer complaints or dispute resolution:
Reason of retention: Act on Consumer Protection in Electronic Commerce
Transactions, etc.
Retention period: three years
Communications confirmation data
Reason of retention: Communications Privacy Protection Act
Retention period: three months
Records on electronic financial transactions:
Reason of retention: Electronic Financial Transaction Act
Retention period: five years
Method and Procedure for the Destruction of Personal Data
Ultimate Nutrition App retains your Personal Data (i) for as long as you maintain an
account or as needed to provide you the Services and/or (ii) as necessary to comply with
our legal obligations, resolve disputes, and enforce our agreements. Personal Data is
destroyed when it is no longer necessary for these purposes. The specific destruction
process and method are as follows: (i) Personal Data printed on the paper is shredded,
burned, pulped, pulverized, or incinerated; and (ii) Personal Data stored in electronic form
is deleted using technology designed to prevent the recovery of the Personal Data.
How to Contact Us
If you have any questions, comments, or concerns about how we handle your Personal
Data, then you may contact us through our support team, write to us or call us at:
BIOptimizers USA Inc.
5470 Kietzke Lane, Suite 300
Reno, NV 89511
Residents of Turkey
By using the Services, you consent to the collection, use and transfer of your Personal
Data with Ultimate Nutrition App as outlined in this Privacy Policy. Further, Personal Data
collected will be shared as outlined in this Privacy Policy.
Information Security. The Personal Data shared with Ultimate Nutrition App will
be protected using technical and organizational measures designed to protect your
information against unauthorized access, theft, and loss as required by article 12 of
the Law on Protection of Personal Data no. 6698.
Personal Data Accuracy. Ultimate Nutrition App takes steps to keep your Personal
Data accurate and up to date. You are responsible for the accuracy of the
information you have provided to Ultimate Nutrition App, and you understand that
doing so is important in terms of exercising your personal data rights under the Law
on Protection of Personal Data no. 6698 and other applicable legislation. To update
your Personal Data, please contact us through our support team.
Access Requests. If you reside in Turkey, you may request access to, and
modification, opposition and deletion of the Personal Data that we have collected
about you. To access your Personal Data, please contact us through our support
team. Subject to applicable law, we may charge for this service and will respond to
reasonable requests as soon as practicable, and in any event, within the time limits
prescribed by law.
Data Retention and Destruction. When you delete your account and/or when
Personal Data is no longer needed to provide the Services or to comply with our
legal obligations, resolve disputes, and enforce our agreements and/or the
retention period under applicable law has expired, your Personal Data may be
anonymized and continued to be used in that form.
Residents of the United Arab Emirates
If you reside in the United Arab Emirates, your use of the Services signifies your consent
to the following:
You affirmatively waive your material privacy rights under applicable laws;
Ultimate Nutrition App may disclose any information you provide us, including
information you may consider private; and
Ultimate Nutrition App is not liable for any publication of information you provide
us, including information you may consider private.
Please do not use the Services if you disagree with any part of this Privacy Policy.
Residents of the United States
We don’t sell Personal Data as defined by Nevada law.
Residents of California
If you are a resident of California, you have certain rights to the Personal Data that we
have collected about you. Under California law, the exercise of these rights is subject to
certain exemptions to safeguard the public interest (e.g., the prevention or detection of
crime) and our interests (e.g., maintaining confidentially when legally required ). We will
comply with your request as soon as reasonably practicable. Requests to exercise your
rights may be granted in whole, in part, or not at all, depending on the scope and nature of
the request and applicable law. To prevent unauthorized access to your Personal Data, we
take steps to verify an individual’s right to the data - including requiring users to reach out
to us directly from a verified email address, pass a challenge response, and/or confirm
information associated with the account. Following verification of your identity, we will
notify you if we are unable to fulfill your request and outline the reasons we are unable to
honor your request at this time.
Your California Privacy Rights
You have the following rights:
Right of Access to Your Personal Data: You have the right to ask us for
confirmation on whether we are processing your Personal Data, and access to the
Personal Data, as permitted by law. This may include what Personal Data we
collect, use, or disclose about you.
Right to Deletion: You have the right to ask us to delete your Personal Data, as
permitted by law.
Right to Non-Discrimination: We will not discriminate against you, in terms of
price or services that we offer, if you submit one of the rights requests listed above.
How to Exercise Your Rights
Exercise your rights (other than opt-out of “sale”): To exercise your rights to your
Personal Data, please contact us through our support team or at the address listed below:
BIOptimizers USA Inc.
5470 Kietzke Lane, Suite 300
Reno, NV 89511
Additional California Rights
California Civil Code Section 1798.83 permits California residents to request and obtain
from us a list of what Personal Data (if any) we disclosed to third parties for that third
party’s direct marketing purposes in the preceding calendar year and the names and
addresses of those third parties. Requests may be made only once a year and are free of
charge.
Under Section 1798.83, we currently do not share any Personal Data with third parties. If
you have any questions please contact our support team.
BIOptimizers USA Inc.
5470 Kietzke Lane, Suite 300
Reno, NV 89511
It is important to note that this opt-out does not prohibit disclosures made for
non-marketing purposes or for purposes of assisting us with our own marketing.